Terms of Service

1. Acceptance of Terms

By accessing and using the website pelxuno.com (the "Website") or engaging Pelxuno's mediation services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website or our services.

2. Description of Services

Pelxuno provides private mediation facilitation services for participants in collective real estate projects. Our services consist of:

• Facilitating structured dialogue between parties in a dispute
• Conducting individual pre-session conversations with participants
• Managing joint mediation sessions
• Assisting in the documentation of agreements reached by participants

3. Important Limitations of Service

Users of this Website and participants in Pelxuno mediation processes must understand and acknowledge the following:

• Not legal advice: Nothing on this Website or communicated during mediation constitutes legal advice. Pelxuno does not provide legal advice or legal services of any kind.
• Not legal representation: Pelxuno does not represent any party in any legal, administrative, or other proceeding. Participants are encouraged to seek independent legal counsel.
• Not arbitration: Pelxuno does not act as an arbitrator. We do not make binding decisions. Any agreement reached in mediation is reached voluntarily by the participants themselves.
• No guaranteed outcomes: Pelxuno cannot guarantee that mediation will result in an agreement. The outcome of any mediation process depends on the willingness and decisions of the participants.

4. Website Use

You may use this Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable laws or regulations
• Transmit unsolicited commercial communications
• Attempt to gain unauthorized access to any part of the Website or its systems
• Reproduce, distribute, or modify Website content without prior written permission

5. Intellectual Property

All content on this Website, including text, graphics, logos, and design elements, is the property of Pelxuno or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Website content without express written permission.

6. Confidentiality

Pelxuno treats all information shared in the context of mediation engagements as strictly confidential. Participants in mediation processes are also expected to treat information shared in sessions as confidential. Specific confidentiality terms will be set out in the service agreement for each mediation engagement.

7. Mediation Service Agreements

Engagement of Pelxuno's mediation services is subject to a separate service agreement that will be provided to and signed by all participating parties prior to the commencement of any mediation process. These Terms of Service apply to use of the Website and general inquiries; specific mediation engagements are governed by the applicable service agreement.

8. Disclaimer of Warranties

This Website is provided on an "as is" basis. Pelxuno makes no warranties, express or implied, regarding the accuracy, completeness, or suitability of the information on this Website for any particular purpose. We do not warrant that the Website will be uninterrupted or error-free.

9. Limitation of Liability

To the extent permitted by applicable Chilean law, Pelxuno shall not be liable for any indirect, incidental, or consequential damages arising from use of this Website or reliance on its content. Our total liability for any claim arising from use of the Website shall not exceed the amount paid by you for the specific service giving rise to the claim, if any.

10. Third-Party Links

This Website may contain links to third-party websites. These links are provided for convenience only. Pelxuno does not endorse, control, or accept responsibility for the content of linked websites.

11. Changes to Terms

Pelxuno reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to the Website. Continued use of the Website following any changes constitutes acceptance of the revised terms.

12. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of Chile. Any disputes arising from these terms or use of the Website shall be subject to the exclusive jurisdiction of the competent courts of Santiago, Chile.

13. Contact

For questions about these Terms of Service, please contact us:

• Email: info@pelxuno.com
• Phone: +56 2 2344 2218
• Address: Av. El Bosque Nte. 69, Oficina 301, Santiago, Chile